Problems & Solutions
Small Business owners are more easily affected by COVID-19 compare with other bigger businesses, here are their major pain points:
Most small businesses only deliver within the same cities due to the high cost and inefficient route planning. The limited delivery option is one of the main reasons why customers end up with not buying the product.
Small businesses rely on their existing customers a lot, they have no idea of how to increase their online exposure and paying customer other than Instagram promotion.
Openning a E-commerce website could be really costly for small vendors, and there are few small business focused platforms available for them.
Enable small businesses to be competitive through lower and shared delivery fee with other vendors in the same box. Also, delivery to all cities within Great Vancouver area.
Vendors can start their online store for free. With different types of subscriptions and promotions, they can boost their businesses and manage their stores & products easily on their smart phones.
Boost sales by strategically recommending products at other stores, banners, and marketing promotions.
How TapIn Works?
Once users login via phone number, they will be asked to input basic store & owner information in order to make the online shop works. The Hand-over Settiing is something really important to logistics and delivery. In front-end, we use common language and questionnaire formate to let users input easily (try to reduce confusion as well). Of course, users can skip those setups but they cannot actually make their store running without those settings. The 3-Step Introduction can quickly help them understand the main features of the APP.
This powerful product listing/sorting/filtering would be really helpful for vendors to find the listed product they want within hundred items. Also, they can easily activate/disable, share, add/reduce inventory their products. Beside, under the PINTA! tag (group buying campaign), they can monitor & edit on-going campaigns and track if the campaign is successful or failed.
Starting from the pay as you go plan for vendors, they get to enjoy some free online E-Commerce services like open store, sell products, etc. However, there are always better plans available for them if they want additional promotions, boost, or free pickup/delivery service.
Vendors could book a pick up or delay orders automatically via vendor APP. "Pickup" and "Delay" button is located on the bottom of each day's order listing.
App Store Screenshots